Return Policy

All sales are final.


You can always contact us for any return question at francois.damide@solstiss.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Returns/exchanges
For sanitary reasons all sales are final. No returns.
Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
All sales are final. No Exchanges. 


Refunds
If you need a refund please contact francois.damide@solstiss.com. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.